Thank you for joining us to complete our survey. We would like to better understand what Curaderm users are after in a vendor/seller as we pride ourselves in our customer service skills.

This survey will not take long to complete and at the end you will receive a great gift voucher to use next time you purchase as our thank you gift to you.

Customer Service Improvement Survey

Progress:

Why did you buy Curaderm from your place of purchase? Multiple answers are allowed.

I brought Curaderm from... Multiple answers are allowed.

How did you find your Curaderm vendor? Multiple answers are allowed.

How did you learn about Curaderm? Multiple answers are allowed.

Did they provide you with detailed pre-treatment information?

If yes in what form? Multiple answers are allowed.

Did you get any free gifts along with your purchase?

What price did you pay for your bottle of Curaderm (not including postage & handling costs)?

How much did you pay for postage & handling costs?

Did you try approach them for customer service/support before approaching us? Multiple answers are allowed.

Did you expect to need customer service during treatment?

Would you have brought from us if you realised this? Why buy Curaderm from our website? We are a distributor for Curaderm BEC5 (Curaderm) and not a wholesaler. So when you purchase Curaderm from our website, you are purchasing Curaderm straight from Curaderm Global Limited (the inventors manufacturing company). We also have email and phone support for our customers which most wholesalers do not as they do not specialise in selling Curaderm. So when you buy Curaderm through our website, you will have support during your treatment and we will be able to answer all of your questions without delay. Since we are a distributor for Curaderm Global Limited, if we do not have the answer to your question, we will seek their consult and one of their experts will answer your question for you, this is something wholesalers cannot do for you.  We have also been credited by Dr Cham (the inventor) as having the best Curaderm informational site on the web.

Were you satisfied with our answer/customer service we provided you with?

Click submit to be taken to your free gift voucher as a thank you gift from us.